Last updated October 27, 2026

Refund and cancellation policy

If Mistpane Pro isn’t right for you, it should be easy to stop paying for it. Here’s how that works.

During the free trial

Every Pro subscription starts with a 7-day free trial. Checkout asks for a card up front, but nothing is charged during the trial. Cancel before it ends and you pay nothing at all.

Cancelling

You can cancel any time in the Stripe customer portal: open Manage subscription in Mistpane’s settings. Cancellation takes effect at the end of your current trial or billing period. You keep Pro until then, and you won’t be charged again.

Refunds

If you’re charged and change your mind, ask for a refund within 14 days of the charge and we’ll refund it in full. This applies to monthly and annual plans alike, so an annual subscription is refundable within 14 days of its charge, including a renewal charge.

To ask, email support@mistpane.com from the address on your subscription. You don’t need to give a reason.

Refunds go back to the card you paid with, through Stripe. Your bank may take 5 to 10 business days to show it. When we refund a charge, we also cancel the subscription, and Pro turns off.

After 14 days we don’t give partial refunds for the rest of a billing period, but you can still cancel at any time so you aren’t charged again.

More

These terms sit alongside the terms of service. Mistpane Pro is sold by Humming LLC.